When can I expect to receive my package— are there currently processing or shipping delays?
We are working closely with our external partners and carriers to ensure your orders can reach you as quickly as possible. See below for the most up-to-date information:
Estimated Shipping Time and Costs
United States: Standard: 4-7 business days $6
Rush 2-3 business days $38
Free shipping on orders over $40
Please note, the above estimates do not include processing time. After you’ve placed an order, please allow 7-12 business days to receive your shipping confirmation with tracking details.
Where does Pseudo Labs ship?
Pseudo Labs currently ships to the 50 states and Puerto Rico. You may experience longer delivery times when shipping to Hawaii, Alaska, or Puerto Rico.
We are working on bringing Pseudo Labs everywhere around the world. Tag us @pseudolabs to let us know where you live!
When will my order ship?
Here’s how it works: you order, we process, then we ship.
Ordering takes a few seconds. Processing takes 2 to 3 business days (and orders placed after 1pm ET are processed the next business day). Then one of our carriers takes it from there. You’ll get a shipment notification email with a tracking number as soon as your package ships. It’s on the way!
How long will it take to ship to Alaska, Hawaii, and Puerto Rico?
You might experience a few extra days in shipping timelines. Shipping to these states will take about 11-15 business days.
I'm having problems with the tracking.
Sorry about that! In a few cases, the carrier takes 1-2 business days to register your shipment status. If your tracking number isn’t updating or working at all, please reach out to us as soon as you can via help@pseudolabs.com. We can give you the inside info.
How can I edit my shipping address?
If your order is shipping to an incorrect address, please email help@pseudolabs.com.
How can I change the country I am shopping in?
Right now, we only ship in the United States (but more coming soon).